Uploaded image for project: 'Gazelle Test Management'
  1. Gazelle Test Management
  2. GZL-4640

NA2018: Exception when adding 2 monitor user account -- account not added

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Urgent
    • Resolution: Fixed
    • Affects Version/s: Gazelle TM 5.7.1
    • Fix Version/s: Gazelle TM 5.7.1
    • Component/s: None
    • Labels:
      None
    • Severity:
      Major - Major impact on the functionality, may compromise constraint or requirements, workaround exist
    • Sprint:
      2017 - S13
    • Account:
      CLEVELAND2018 (NA2018)

      Description

      I was adding new accounts for monitors. I successfully added two accounts.

      Then, the last two accounts failed.

      I added the user account details in the 'Monitor' company. When I saved the account information, two messages briefly appeared at the top of the screen.

      -- One message indicated that an email had been sent to the new user.
      -- A second message showed an "Exception", but the message flashed too fast for me to read it.

      When I went to find the accounts, they did not exist (but I suspect the 2 monitors got an email saying they have a new account).

      The two users that had problems are:
      -- username=nriley email=nriley@metrohealth.org
      -- username=eschaefer email= Eschaefer@Sequoiaproject.org

        BigPicture - Work Breakdown Structure

          Attachments

            Activity

              People

              Assignee:
              gthomazon Guillaume Thomazon
              Reporter:
              lfelhofer Lynn Felhofer
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                BigPicture - Skills

                  Dates

                  Created:
                  Updated:
                  Resolved:

                    Time Tracking

                    Estimated:
                    Original Estimate - 3 hours
                    3h
                    Remaining:
                    Remaining Estimate - 0 minutes
                    0m
                    Logged:
                    Time Spent - 30 minutes Time Not Required
                    30m

                      Potential Duplicates