Details
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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Duplicate
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Automaton
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Labels:None
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Account:Maintenance 2017 (MAINTENANCE2017)
Description
From Charles SANTI - company CPAGE
We have a 503 HTTP error when we use the Web Service https://gazelle.interopsante.org/PatientManager/rest/automaton/RunAutomaton?graphmlID=6&systemundertest=CPAGE&fullmovementcoverage=False&validatetransactioninstance=False&BP6Mode=True&startwithanA28=True&patientscountrycode=FRA
The response header warning is Warning: 199 PatientManager "NAV: Tool as not been able to send the A28 message: Error occurred during the transaction with 94.185.65.162: ca.uhn.hl7v2.HL7Exception: Timeout waiting for response to message with control ID 20171123152042 "
In the CPAGE system (server of interface module), we receive an A28 message and resend a response message (an acknowledge).
In reading the Warning message above, we understand Gazelle don't receive this ACK.
The attached files are a packet capture from the exit of our CPAGE server.
We can see the ADT^A28 message from Gazelle (51.254.184.57) to our QRU server (10.64.1.147), on date of 2017-11-23 15:06:16,809662 ; and the ACK, on date of 2017-11-23 15:06:17,538516
For your information, the message received :
MSH|^~\&|Automaton|Gazelle|CPAGE|CPAGE|20171123150616||ADT^A28^ADT_A05|20171123150616|P|2.5^FRA^2.6||||||8859/15
EVN||20171123150616
PID|||DDS-52842^^^DDS&2.16.840.1.113883.2.8.3.8&ISO^PI||Tóth^Monika ^^^^^L|Tóth^^^^^^M|19680729|F|||Pstruhárska^^Handlová^^972 51^SVK|||||||AN571^^^GZL_INTEROP&2.16.840.1.113883.2.8.3.7&ISO^AN
PV1||N
ZFD|||N
And the ACK :
MSH|^~\&|CPAGEQRU|CPAGEQRU|Automaton|Gazelle|20171123150618||ACK|1000630335|P|2.5||||||8859/1
MSA|AA|20171123150616
On the other hand, if the ADT^A28 message is not integrated in our system CPAGE (for exemple "Identity intern Error"), the error ACK is received by Gazelle and the automaton continue the launching messages (ADT^A07, ADT^A01 …).
We can see it on Gazelle the 23/11/17 15:57:42.
Can you verify there is no ACK received in Gazelle in the case ? Can you verify the control ID is OK ?
We have a 503 HTTP error when we use the Web Service https://gazelle.interopsante.org/PatientManager/rest/automaton/RunAutomaton?graphmlID=6&systemundertest=CPAGE&fullmovementcoverage=False&validatetransactioninstance=False&BP6Mode=True&startwithanA28=True&patientscountrycode=FRA
The response header warning is Warning: 199 PatientManager "NAV: Tool as not been able to send the A28 message: Error occurred during the transaction with 94.185.65.162: ca.uhn.hl7v2.HL7Exception: Timeout waiting for response to message with control ID 20171123152042 "
In the CPAGE system (server of interface module), we receive an A28 message and resend a response message (an acknowledge).
In reading the Warning message above, we understand Gazelle don't receive this ACK.
The attached files are a packet capture from the exit of our CPAGE server.
We can see the ADT^A28 message from Gazelle (51.254.184.57) to our QRU server (10.64.1.147), on date of 2017-11-23 15:06:16,809662 ; and the ACK, on date of 2017-11-23 15:06:17,538516
For your information, the message received :
MSH|^~\&|Automaton|Gazelle|CPAGE|CPAGE|20171123150616||ADT^A28^ADT_A05|20171123150616|P|2.5^FRA^2.6||||||8859/15
EVN||20171123150616
PID|||DDS-52842^^^DDS&2.16.840.1.113883.2.8.3.8&ISO^PI||Tóth^Monika ^^^^^L|Tóth^^^^^^M|19680729|F|||Pstruhárska^^Handlová^^972 51^SVK|||||||AN571^^^GZL_INTEROP&2.16.840.1.113883.2.8.3.7&ISO^AN
PV1||N
ZFD|||N
And the ACK :
MSH|^~\&|CPAGEQRU|CPAGEQRU|Automaton|Gazelle|20171123150618||ACK|1000630335|P|2.5||||||8859/1
MSA|AA|20171123150616
On the other hand, if the ADT^A28 message is not integrated in our system CPAGE (for exemple "Identity intern Error"), the error ACK is received by Gazelle and the automaton continue the launching messages (ADT^A07, ADT^A01 …).
We can see it on Gazelle the 23/11/17 15:57:42.
Can you verify there is no ACK received in Gazelle in the case ? Can you verify the control ID is OK ?
